Frequently Asked Questions

IT CAN BE CHALLENGING TO VISIT A NEW CHURCH. We’d like to make your visit as comfortable as possible and enjoyable for you and your kids. If you don’t find your answers here, please email

What do we need to do for our first visit?

When you arrive, just come to the Kids Guest Check-In desk in the West Lobby and one of our volunteers will get you checked in! The desk is usually staffed 30 minutes before service. The earliest a child can be dropped off at a classroom is 15 minutes before service provided we have volunteers in the classroom. Please note: Kids check-in closes 30 minutes into service.

How will you handle my child’s allergies?

As you register your child, please note any allergy so that it will appear on both your child’s name tag and the teacher’s copy of the check-in slip.

What if my child is sick?

Please help the children, their families, and our staff stay healthy. We ask that you keep your child with you in the church service or at home if they have any of the following symptoms or illnesses: fever, runny nose, rashes, coughing, diarrhea; or contagious illnesses such as: chicken pox, measles, mumps, pink eye.

What curriculum do you use?

In our Kids Ministry, we use “The Gospel Project.” CLICK HERE for more info on the curriculum.

Can I visit my child’s classroom on our first time?

Yes. Parents are welcome to come in for a few minutes to help children feel comfortable on their first visit. All of our classrooms have viewing windows in case you ever want to stop by and check on your child.

What are the steps to dedicate my baby?

We do all baby dedications in Life Groups. Email for more info.

Who will be in the classroom with my child?

All of our volunteers attend Canyon Hills and have completed an application, background check, and references. In addition, we have a goal of at least two adults in each classroom so that no one is alone with children. Oftentimes, we have youth helpers in the classroom as well.

How do I volunteer in Children’s Ministry?

If you’re interested in serving in Kids Ministry CLICK HERE. One of our Kids Ministry Staff will follow up with you.